Privacy Policy

Last Updated: 13 September 2026

Surakshita Hydrant Systems respects your privacy and is committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we may collect, how we may use it and how we protect it.

1. Information We Collect

When you contact us, request a quotation, submit an enquiry or communicate with us through our website, we may receive information such as:

• Name

• Telephone or mobile number

• Email address

• Company or organization name

• Project or site details

• Information provided in your enquiry

• Any other information you voluntarily provide

We may also collect limited technical information about website usage, such as browser type, device information and general website activity, where such information is collected through standard website technologies or analytics services.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries

• Provide quotations

• Discuss products and services

• Arrange delivery or installation

• Communicate regarding your order or project

• Provide customer support

• Improve our website and services

• Maintain business and transaction records

• Comply with applicable legal requirements

We do not use your information for purposes unrelated to our business activities without a legitimate reason or appropriate permission where required.

3. Telephone and WhatsApp Enquiries

If you contact us by telephone or WhatsApp, information shared during the communication may be used to respond to your enquiry, prepare quotations, coordinate services or communicate regarding your purchase or project.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared with service providers, suppliers, delivery partners, manufacturers, contractors or other parties where reasonably necessary to fulfil your enquiry, order or service requirements.

Information may also be disclosed where required by law or by a competent government or regulatory authority.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

6. Data Security

We take reasonable measures to protect the information provided to us against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Children's Privacy

Our website is intended for general business and informational purposes. We do not knowingly collect personal information from children for any specific purpose.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or the handling of your information, please contact:

Surakshita Hydrant Systems

Website: surakshita.com

Phone / WhatsApp: 97431 99895

Email: info@surakshita.com